Zineps Adds Nova Post Integration: Faster Shipping, Smarter E-Commerce Automation

Ukrainian e-commerce moves fast and the businesses that win are the ones that ship faster, communicate clearer, and waste less time on manual work. That is exactly why we are excited to announce the new Zineps Nova Post integration, a native connection between the Zineps platform and Ukraine's most trusted delivery network.

With this release, Zineps customers can now generate shipping labels, sync tracking numbers, automate customer notifications, and reconcile delivery data with Nova Post, all without leaving Zineps. For online sellers across Ukraine, that means fewer browser tabs, faster fulfillment, and a measurably better customer experience.

Why a Native Nova Post Integration Matters for Ukrainian E-Commerce

Nova Post (Нова Пошта) is the backbone of online shopping in Ukraine. According to publicly reported industry data, the carrier handles the majority of parcel deliveries for online retailers nationwide. For most Ukrainian e-commerce stores, "shipping" effectively means Nova Post.

Until now, sellers using Zineps had to bridge two systems manually, exporting orders, pasting addresses, copying tracking numbers back into customer records, and replying to "where is my order?" messages by hand. Each of those touchpoints is a place where mistakes, delays, and customer frustration creep in.

The Zineps Nova Post integration removes those gaps. Orders flow directly from your storefront into Zineps, shipping data syncs both ways with Nova Post, and your customers get clean, branded updates at every step.

What You Can Do With Zineps + Nova Post

The integration is designed for speed and reliability. Here is what Ukrainian e-commerce sellers can do from day one inside Zineps:

1. Generate Nova Post shipping labels in one click. Pull an order into Zineps, confirm the recipient address and parcel details, and the platform creates a Nova Post waybill (ТТН) instantly. Bulk label generation is supported for high-volume stores.

2. Sync tracking numbers automatically. When a waybill is created, Zineps writes the tracking number back to the order record, and pushes it to the customer through email, SMS, or your preferred messenger channel.

3. Trigger automated delivery notifications. Zineps' marketing automation engine listens to Nova Post status changes, "in transit," "arrived at warehouse," "ready for pickup," "delivered" — and fires the right message at the right moment, in Ukrainian or any language you serve.

4. Reconcile cash on delivery (COD) and returns. COD is still a huge slice of Ukrainian e-commerce. Zineps now pulls COD remittance data and return statuses from Nova Post so your finance and operations teams have a single source of truth.

5. Build segmented campaigns based on shipping behavior. Because shipping status now lives natively inside the Zineps platform, you can build customer segments like "delivered in last 14 days" or "abandoned after pickup notification" and run targeted retention campaigns automatically.

Built Into the Zineps Platform You Already Know

This is not a bolt-on. The Nova Post integration is a first-class Zineps feature, sitting alongside the rest of the Zineps platform you already rely on:

• Zineps Orders a unified order hub that pulls from your storefront, marketplaces, and now Nova Post fulfillment data.
• Zineps Customer Journeys drag-and-drop automation flows that can now branch on Nova Post delivery events.
• Zineps Messaging Viber, SMS, email, and chat channels triggered by real-time shipping status.
• Zineps Analytics dashboards that now include delivery time, on-time rate, and Nova Post performance by region.

If you are an existing Zineps customer, there is nothing new to learn — the Nova Post integration shows up inside the workflows you are already using.

Setting Up Zineps Nova Post Integration

Getting started takes minutes, not hours:

1. Sign in to your Zineps account and open Settings → Integrations.
2. Select Nova Post and click Connect.
3. Paste your Nova Post API key (you can generate one inside your Nova Post business cabinet).
4. Choose your default sender address, package settings, and notification preferences.
5. Send your first test waybill from any order in Zineps.

Once connected, Zineps begins syncing immediately. No engineering work, no middleware, no spreadsheets.

Real Results for Real Sellers

Early access customers have already reported meaningful operational gains after switching to the Zineps Nova Post integration:

• Up to 70% less time spent on daily shipping operations.
• A 30–40% reduction in customer support tickets related to delivery status.
• Higher repeat purchase rates driven by automated post-delivery campaigns inside Zineps.
• Cleaner financial reconciliation thanks to automated COD data sync.

For lean Ukrainian e-commerce teams, where one person often handles marketing, fulfillment, and support, those hours add up to real revenue.

Frequently Asked Questions

Is the Zineps Nova Post integration free? Yes. The integration is included in all paid Zineps plans at no additional cost. Nova Post fees are billed separately by Nova Post under your existing contract.

Do I need a Nova Post business account? Yes. You will need an active Nova Post business cabinet and an API key to connect. If you ship as an individual today, contact Nova Post to upgrade to a business contract.

Does Zineps support Nova Post International shipments? Yes. International waybills are supported where Nova Post offers service. Additional fields (HS codes, customs values) appear automatically when an international destination is selected.

Can I keep using my current carrier setup alongside Zineps? Absolutely. Zineps supports multi-carrier workflows, and Nova Post becomes one option in your shipping rule engine. You can route orders by region, weight, or customer preference.

How is this different from generic shipping plugins? Generic plugins move data. Zineps moves the entire customer relationship — marketing, messaging, analytics, and now shipping, inside one platform purpose-built for modern Ukrainian e-commerce.

Ship Smarter With Zineps

The Zineps Nova Post integration is live today for every Zineps customer in Ukraine and other countries like The Netherlands. If you are already running on Zineps, you can connect Nova Post in your settings right now. If you are evaluating Zineps for your store, this is a perfect moment to start a trial, fulfillment, marketing, and customer experience finally live in one place.

Start your free Zineps trial

Zineps is the all-in-one growth platform for Ukrainian e-commerce. Connect your store, connect Nova Post, and turn every order into a long-term customer.