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Zineps

For webshops that ship outside the EU

Ship with FedEx.Keep PostNL for the Netherlands.

Zineps imports your orders, applies carrier rules, creates labels and sends tracking updates. Bring your own FedEx account, let a rule decide which parcels go with FedEx, and use one returns portal when they come back.

Book a demoSee how it works

Example queue. Orders, carriers and statuses are illustrative, not a live account.

What is FedEx shipping software?

FedEx shipping software is the layer between a webshop and FedEx, an international express carrier. Zineps imports orders from Shopify, WooCommerce, bol.com and Amazon, applies your carrier rules, creates the shipping label and sends tracking updates to the shop and the customer. You bring your own FedEx account and keep PostNL, DHL, DPD, GLS, UPS or Bpost in the same queue, for webshops in the Netherlands and Belgium.

FedEx next to the carriers you use in Europe

One queue for FedEx and the carriers beside it

Zineps is shipping software for webshops in the Netherlands and Belgium that ship with FedEx and other carriers. Label creation, tracking updates and the returns portal sit beside PostNL, DHL, DPD, GLS, UPS and Bpost, so FedEx is one carrier in the same queue rather than a separate login.

  • FedEx

The problem

The first order outside Europe is where the desk goes manual

A Dutch webshop usually has its European flow figured out. Then an order arrives for a customer in the UK or beyond, and someone opens another carrier portal, retypes the address and decides by feel whether FedEx is worth it for this parcel. Done per order, a FedEx label becomes a manual step and the tracking status never reaches the customer.

A separate portal for the long-distance parcels

Shopify, WooCommerce, bol.com and Amazon each have their own shipping screen. Add a FedEx login on top and someone still copies orders between them before a label exists.

The customer asks where the parcel is

The label was created, but the tracking update never reached the shop or the customer. On a parcel that travels further, that question comes sooner and louder.

The return starts in an inbox

The outbound FedEx label is done. The return still arrives as an email. The returns portal is there so the customer can start it, and your team can see the status next to the order.

Where you are today

With a FedEx account, or still sending far-away parcels with another carrier

Zineps is for webshops in the Netherlands and Belgium that already have a FedEx account, and for shops that send parcels abroad with UPS, DHL or another carrier and want to compare. Both start from imported orders, carrier rules and labels in one queue.

You have a FedEx account

Keep the account. Lose the extra portal

Your FedEx terms stay yours. Zineps uses that account for labels, tracking updates and the returns portal, next to the other carriers you already ship with.

  • Orders imported from Shopify, WooCommerce, bol.com and Amazon
  • Carrier rules that choose FedEx or another carrier per parcel
  • Labels and tracking updates from the same queue
See this setup

Long-distance parcels go with another carrier today

FedEx sits in the same rules as the rest

UPS, DHL or another carrier may fit a destination better. The rule decides, and you can change it without touching the shop.

  • Bring your own carrier contracts, including FedEx
  • One returns portal when the parcel comes back
  • If you still need a FedEx account, that is reviewed on a demo
See this setup

What you get

The FedEx work that should not be a second job

Zineps imports orders, applies carrier rules, creates the FedEx label, sends tracking updates and runs the returns portal from one queue. You bring your own FedEx account and can keep PostNL, DHL, DPD, GLS, UPS and Bpost beside it. FedEx service levels and customs documents are reviewed on a demo for your setup.

Order import

Orders from Shopify, WooCommerce, bol.com and Amazon land in one queue, so a FedEx label starts from the order instead of a copied address.

Carrier rules

Rules choose FedEx or another carrier by weight, destination or the promise you made. Changing a rule does not mean changing the shop.

Label creation

Create the FedEx label, and the label for PostNL, DHL, DPD, GLS, UPS or Bpost, from the same queue. One order or the day's batch.

Tracking updates

When the label is created, the tracking update goes to the customer and back to the shop. Support stops reading a carrier page out loud.

Returns portal

The customer starts the return, a label is created, and your team sees the status next to the original order. FedEx return options are reviewed on a demo for your setup.

Your own FedEx account

Bring the FedEx account you already have. If you do not have one yet, we review that on a demo for your setup.

Tracking updates

Your shop

Order #10482

Tracking update sent. Example status, not a live order

Example tracking update sent to the shop and the customer.

  1. 01Order imported
  2. 02Rule applied
  3. 03Label created
  4. 04Tracking sent

Getting started

How does shipping with FedEx work in Zineps?

Shipping with FedEx in Zineps starts when orders are imported from your webshop. Carrier rules decide when a parcel goes with FedEx and when PostNL, DHL, DPD, GLS, UPS or Bpost is the better fit. Zineps creates the label, sends tracking updates to the customer and keeps returns in the same portal. You bring your own FedEx account. Service levels and customs documents are reviewed on a demo for your setup.

  1. 01

    Connect your shops

    Shopify, WooCommerce, bol.com or Amazon. Orders are imported into one queue.

  2. 02

    Add your FedEx account

    Bring your own FedEx account, and the other carrier contracts you already use. If you do not have a FedEx account yet, we review that on a demo.

  3. 03

    Set the carrier rules

    Decide when a parcel goes with FedEx and when PostNL, DHL, DPD, GLS, UPS or Bpost fits better.

  4. 04

    Ship, track, and take returns

    Labels are created, tracking updates go out, and the returns portal stays on the same queue.

How a parcel gets its carrier

Carrier rules, with FedEx in the list

Carrier rules decide whether a parcel ships with FedEx or with PostNL, DHL, DPD, GLS, UPS or Bpost. The example below is an illustration of that logic for a webshop in the Netherlands or Belgium, not a live account and not a customer result.

Example rules

FedEx when the rule says FedEx

The same queue as your other carriers

Say a Dutch webshop ships almost all of its parcels inside Europe, and a handful go to the UK or further. The order is already imported, so the question is only which carrier the rule picks for that address: FedEx, UPS, DHL or another carrier you brought. You change that rule in one place when your contract or your promise changes.

Tracking updates go to the customer from that same queue. If the parcel comes back, the returns portal is the same one your team already uses. Options that depend on your FedEx account, such as service levels or customs documents, are reviewed on a demo for your setup.

Carrier rules

  1. 01 IfNetherlands, under 10 kg

    ThenPostNL

  2. 02 IfOutside the EU, standard promise

    ThenFedEx

  3. 03 IfCustomer paid for a faster promise

    ThenThe carrier that meets the promise

  4. 04 IfCustomer starts a return

    ThenReturns portal, same queue

Review. Orders outside the rules wait for your team. Example rules. Your rules are set with you on a demo.

Example rules, not a live account. FedEx service levels and customs documents are reviewed on a demo for your setup.

Works with the carriers and shops you already use

Which webshops and carriers can you combine with FedEx in Zineps?

Zineps combines FedEx with the carriers and webshops already named on this site, for merchants in the Netherlands and Belgium. The carriers are FedEx, PostNL, DHL, DPD, GLS, UPS and Bpost. The webshops and marketplaces are Shopify, WooCommerce, bol.com and Amazon. Orders from those shops land in one queue, and carrier rules choose FedEx or another carrier per parcel. Service levels and customs documents are reviewed on a demo for your setup.

  • FedEx

Related pages

FAQ

Questions we get a lot

These answers cover what FedEx shipping software is, how a parcel gets a FedEx label in Zineps, which shops and carriers share that queue, and what still depends on your own FedEx account.

01

What is FedEx shipping software?

FedEx shipping software is the layer between a webshop and FedEx, an international express carrier. Zineps imports orders from Shopify, WooCommerce, bol.com and Amazon, applies your carrier rules, creates the shipping label and sends tracking updates to the shop and the customer. You bring your own FedEx account and keep PostNL, DHL, DPD, GLS, UPS or Bpost in the same queue, for webshops in the Netherlands and Belgium.

02

How does shipping with FedEx work in Zineps?

Shipping with FedEx in Zineps starts when orders are imported from your webshop. Carrier rules decide when a parcel goes with FedEx and when PostNL, DHL, DPD, GLS, UPS or Bpost is the better fit. Zineps creates the label, sends tracking updates to the customer and keeps returns in the same portal. You bring your own FedEx account. Service levels and customs documents are reviewed on a demo for your setup.

03

Which webshops and carriers can you combine with FedEx in Zineps?

Zineps combines FedEx with the carriers and webshops already named on this site, for merchants in the Netherlands and Belgium. The carriers are FedEx, PostNL, DHL, DPD, GLS, UPS and Bpost. The webshops and marketplaces are Shopify, WooCommerce, bol.com and Amazon. Orders from those shops land in one queue, and carrier rules choose FedEx or another carrier per parcel. Service levels and customs documents are reviewed on a demo for your setup.

04

Do I need my own FedEx account?

You can bring your own FedEx account and ship on those terms. If you do not have one yet, Zineps can introduce a logistics partner. We review that on a demo for your setup.

05

Should I ship outside the EU with FedEx, UPS or DHL?

That depends on your contracts and your destinations, and no page can answer it for you. Zineps does not decide it either. A carrier rule does, and you can compare FedEx, UPS, DHL and the other carriers you brought on the same orders. Prices, transit times and customs handling come from your contracts, so check them with each carrier.

06

Does the returns portal work when I ship with FedEx?

The Zineps returns portal is available when the outbound label is FedEx. The customer starts the return, a label is created, and your team sees the status next to the original order. Which FedEx return options your account includes is reviewed on a demo for your setup.

07

Does Zineps replace the FedEx portal?

For daily label work, your team creates and tracks FedEx parcels from the Zineps queue, next to the other carriers. Zineps does not take over the FedEx account: invoices and the contract stay with FedEx. Which service options you need is confirmed on the demo.

08

What does a demo cover for FedEx?

A demo walks through order import, carrier rules, label creation and tracking updates on your shops. It also reviews FedEx service levels, customs documents and duties handling for your destinations and platform.

See FedEx in the same queue as your other carriers

Bring your shops and your FedEx account, if you have one. We will walk through order import, carrier rules, labels and tracking updates.

Book a demoPlatform

Request a demo

A few details about your shop and how you ship with FedEx, and we will get back to you.